Changing The Way You Learn To Dive!

The Dive Place - REFUND POLICY

RETURNS

The Dive Place will gladly refund or exchange merchandise products that you has not met your expectations with the exception of PADI Courses.

 

Returned items must be returned within 14 days of purchase in new condition in the original packaging and must include all packing materials, manuals, accessories and warranty cards.

 

Items returned due to manufacturer defect should be returned with original packaging.

 

Items that have been used, been in the water or have been misused beyond normal use are not able to be returned except for manufacturer defects.

BOAT AND

DIVE TRIP

REFUNDS

All Dive Adventures that include dive boats have a cancellation policy. Cancellations made within 72 hours are typically non-refundable unless the cancellation is made by the boat operator due to weather or mechanical issues. It is strongly recommended that all divers obtain DAN Travel Insurance.

PADI

COURSES

All PADI Courses with the exception of PADI Open Water eLearning do not expire. therefor  all PADI Diver Courses  are non-returnable and non-refundable.

RENTAL EQUIPMENT

Rental Equipment - Returned unused rental equipment is non-refundable.

SPECIAL ORDER ITEMS

Special Order Items - are not returnable except for manufacturer defect. Items will need to be returned with the original packaging.

GENERAL

REFUNDS

Credit/Debit card refunds will be credited back to the original card the item was purchased with. Cash refunds over $200 will be made via check through US Mail within 30 days of return.

SERVICE ITEMS

All items left for service are expected to be picked up within 14 days of notification that the item is ready for pick up. Unpaid items left in the store for fills, inspections and hydro testing and service items that are left beyond 45 days will be considered abandoned and disposed of.

Store Hours Mon-Sat 10am-7pm Sun 1pm-5pm
 The Dive Place - 15502 Stoneybrook W. Parkway, Suite 128. Winter Garden. Florida. 34787. Phone 407-517-4737