Changing The Way You Learn To Dive!
Returned items must be returned within 30 days of purchase and in the original packaging and in the condition it was sold in. Items returned due to manufacturer defect should be returned with original packaging if possible.
All Dive Adventures that include dive boats have a cancellation policy. Cancellations made within 72 hours are typically non-reundable. Unless cancellation is made by the boat operator due to weather or mechanical issues. It is strongly recommended that all divers obtain DAN Travel Insurance.
PADI eLearning Diver Certification Courses - Classes are refundable if materials are returned in original sealed, unopened and unused condition. PADI eLearning courses are non-returnable and non-refundable if eLearning course material has been registered or started.
SPECIALTY DIVER COURSES
Specialty Diver Courses - materials are are non-refundable and non-exchangeable. Returns due to medical conditions are honored with documentation. Specialty Course materials purchased sealed are refundable if returned sealed, unopened and unused.
Rental Equipment - Returned unused rental equipment is non-refundable.
SPECIAL ORDER ITEMS
Special Order Items - those that are not normally carried in stock are not returnable except for manufacturer defect. Items will need to be returned with the original packaging.
Credit/Debit card refunds will be credited back to the original card the item was purchased with. Cash refunds over $200 will be made via check through US Mail within 30 days of return.
All items left for service are expected to be picked up within 14 days of notification that the item is ready for pick up. Unpaid items left in the store for fills, inspections and hydro testing and service items that are left beyond 45 days will be considered abandoned and disposed of.